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Our Identity Like Yours is One of a Kind |
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Welcome to Identity Hair Salon. We are proud to be a member of "Intercoiffure", the most prestigious international organization for hair and fashion.
As one of the most published hair salons in the world, we were recently named by Elle as "Best Color Salon", and by Vogue as "Best of Cincinnati" and "Best of Ohio."
We are known for setting trends instead of following them, and the loyalty of our clients is a testimony to the outstanding results we achieve.
Come visit us today, and see why our Identity, like yours, is one of a kind.
Appointment & Cancellation Policies:
Scheduling:
To ensure prompt service, appointments are always desired but walk-ins are gladly accepted.
Please schedule your return appointment with your technician prior to leaving in order to ensure proper service booking & time
Cancellations and Confirmations:
We request a 24 hour cancellation notice. Please let us know if you are running late, and we will do our best to accommodate you. Understand that if you are more than 15 minutes late for your scheduled appointment it may be necessary to reschedule.
If we need to reschedule or cancel an appointment due to a technician illness or scheduling conflict, we strive to give as much notice as possible. We may schedule an alternative technician to perform your service in order to keep your day and time if we cannot reach you.
Confirmations of appointments are made 48 hours ahead of time with an email. If you prefer a confirmation call please leave us the best number to contact you.
Children:
Children with an appointment or supervised by an adult in the salon waiting area are welcome. We appreciate your understanding.
Payment Options:
For your convenience we accept cash and all major credit cards; no personal checks for payment. Gratuities may be accepted in cash and check form. If you are writing a check for a gratuity please make it out to your stylist or technician.
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